Based on input from 200+ foodservice executives, here’s where the industry stands — and how you compare

The restaurant industry is at a tipping point. Guest expectations are rising, but most brands are stuck with 20–30 disconnected systems, spiraling costs, and mounting AI hype. 

Stable Kernel surveyed 200+ foodservice executives to uncover what’s really working — and where brands are falling behind.

• 44% say high implementation costs are holding them back
• 39% aren’t seeing ROI on AI pilots
• 46% are already using predictive analytics to boost efficiency

The gap between leaders and laggards is growing. The good news? With the right approach, it’s never been easier to catch up.

Our three-layer modernization model — user experience, technical infrastructure, and teams & processes — helps you align technology with growth goals. Paired with our Plan / Build / Measure framework for AI-enabled modernization, you’ll have a roadmap that works in the real world, not just on paper.